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CX Under Pressure Tour

How can you win with your customers in uncertain times? Join us to LA, which is known for its positive mindset and energy. Even in hard times their can-do attitude keeps on identifying opportunities. Think of companies like SpaceX, Disney, Waze, TikTok Studios, Amazon Studios, …

€11.900 Excl. VAT

Incl. Transport at the location, food & hotel
Excl. Transport to Los Angeles

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How can you create a winning CX in uncertain times?

Your customer experience is under pressure. External challenges (like the economy, politics, and climate) are wreaking havoc, budgets are down, and the customers expects ever better service. Standing still is very much falling behind.

How do we solve this?

Let's reframe our minds to see what's possible, in ever-sunny Los Angeles. We’ll visit companies who are excelling in customer experience, experts who are building customer culture and brands who are winning ground by stamnding out.

What you'll take away from this experience

Know which new technologies to leverage to obtain pricing power

Know how to create a customer focused culture to differentiate

Know how to design an attractive brand to attract the right talent


CX Under Pressure Tour
CX Under Pressure Tour
CX Under Pressure Tour
CX Under Pressure Tour
CX Under Pressure Tour

You’ll be travelling with these great moderators

Steven Van Belleghem
Customer
Strategy
Erwin Jansen
Customer
Future

Some of the exciting people and companies you will be visiting

Confirmed!
Hangzhou AI Village
Confirmed!
Jinghu High Speed Railway
Confirmed!
Ctrip
Confirmed!
Liulishuo
Confirmed!
Wanxiang Group
Confirmed!
Aiways
Confirmed!
TechNode China
Confirmed!
SinnoLabs
Confirmed!
Alibaba Campus
Confirmed!
IngDan
Confirmed!
HTC VR Lab
Confirmed!
DJI
Confirmed!
UBTech
Confirmed!
iCarbonX
Confirmed!
Nio
Confirmed!
Geely
Confirmed!
Tencent
Confirmed!
Person’s name
Confirmed!
John Hagel
Confirmed!
Snapchat
Confirmed!
Google

Leaders from these companies will be attending

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This is what you go home with

  • Real-life examples of winning customer cultures at play
  • Ideas on how to attract the best talent
  • A network of like-minded senior leadership

Pricing

€11.900 Excl. VAT

Incl. Transport in Los Angeles during the program, food & hotel
Excl. Transport to Los Angeles, parking,

This is what previous attendees said about our innovation tours

For me, the real power of a nexxworks tour is the unique group of people you meet and travel with

Lieve Pattyn
Sales & Marketing Director EG Stada Group
Lieve Pattyn

The tour founded relationships with interesting people I otherwise would've never met, and that's what nexxworks is great at.

Ann Viaene
Founder Sparkz
Ann Viaene

It was truly an eye-opening experience that both enriched my network with amazing people and helped me shape the further direction of my career.

Peter Vindevogel
CEO The Park
Peter Vindevogel

A spontaneous smile on our face! That is what happens when we look back at our experience tour. The things you hear, see and learn are a source of inspiration and motivation for the future. We have already implemented some of these in our current strategy and operations.

Emile Maes
Head of Retail Filou & Friends
Emile Maes

Don't hesitate to email or call us with your questions

Frequently asked questions

Who should join this tour?

This is an ‘open tour’ wherefore participants need to apply, so we can make sure the group exists out of c-level or equivalent leaders. You can join with multiple team members, but diverse sectors and companies are represented. We encourage companies to learn and inspire each other during our innovation programs.

How much does it cost to join the tour?

€11.900 Excl. VAT


Incl. Transport at the location, food & hotel
Excl. Transport to Los Angeles

Can multiple team members join this tour?

Joining with multiple team members is in fact encouraged!
Talk to us for more info.

What is the cancellation policy?

If you cancel your participation 4 months before the event, there is no cancellation fee.

If you cancel between 4 months and 8 weeks before the event, the cancellation fee is €5.950 excl. VAT. If you cancel during the last 8 weeks, the full fee will be charged. The go/no-go date is set for the 30/09 2022. After which we'll communicate if we go through with the tour. You will not be billed before the go/no-go date. If due to Covid we have to postpone and you aren't available during the new date, there is no cancellation fee. In all circumstances, you are allowed to send someone else to take your place, if it does not work out for your own agenda or personal life.