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CX More than Ever

When times are hard, it's not easy to identify new opportunities. Yet, customers crave positiveness. They are looking to be empowered by us to improve their everyday life.

This generates ... opportunity!

So let's discover how companies such as Disney, Waze, TikTok Studios, Amazon Studios, ... are doing exactly these things.

This tour in a nutshell 🥜

  • Join 30 leaders / change makers
  • Visit startups and tech companies from LA
  • Moderation by Steven Van Belleghem, Erwin Jansen (WPP Benelux) & Gio Canini (WPP Belgium)

Tour organized in close collaboration with WPP, The Creative Transformation Company
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Leaders from these companies attended previous nexxworks experiences

Create winning CX in uncertain times

Customer experience is under pressure. External challenges are wreaking havoc, budgets are down. Nevertheless, your customers expect ever better service.

How do we solve this?

Let's reframe our minds to see what's possible, in ever-sunny Los Angeles. We’ll visit companies who are excelling in customer experience, experts who are building customer culture and brands who are winning ground by standing out.

See why Steven thinks you should join:

Why join?


Highly experienced & world-class moderators


Company and speaker visits


Days you'll never forget

You’ll be travelling with these great moderators

The moderators travel to every visit, they lead the conversations and help us generate useful takeaways every evening to take home and work with.

Steven Van Belleghem
Author, keynote speaker, serial entrepreneur and co-founder of nexxworks
Wunderman Thompson (WPP) Benelux
Erwin Jansen (CEO Benelux) & Gio Canini (Country Manager Belgium)
CX More than Ever
CX More than Ever
CX More than Ever
CX More than Ever
CX More than Ever

Leaders from these companies and more will be attending

Some of the exciting people and companies you will be visiting



€11.900 Excl. VAT


  • All program visits
  • Food & beverages
  • Hotel
  • Travel costs during program


  • Transfer to and from Los Angeles
Join now
Join now

What previous attendees said about our innovation tours

For me, the real power of a nexxworks tour is the unique group of people you meet and travel with.

Lieve Pattyn
Sales & Marketing Director EG Stada Group
Lieve Pattyn

It was truly an eye-opening experience that both enriched my network with amazing people and helped me shape the further direction of my career.

Peter Vindevogel
CEO The Park
Peter Vindevogel

You don't want to miss this. Get in touch with us if you want to reserve your spot!

Frequently asked questions

Who should join this tour?

This is an ‘open tour’ wherefore participants need to apply, so we can make sure the group exists out of c-level or equivalent leaders. You can join with multiple team members, but diverse sectors and companies are represented. We encourage companies to learn and inspire each other during our innovation programs.

How much does it cost to join the tour?

€11.900 Excl. VAT*
Incl. Transfers during the program, food &beverages, hotel
Excl. Transfers from and to Los Angeles

*EU legislation surrounding VAT has changed in 2021. All organizations selling travel packages are subject to the new VAT rules. For destinations outside of the EU, like this tour, you will have to pay 0% VAT.

Can multiple team members join this tour?

Joining with multiple team members is in fact encouraged!
Talk to us for more info.

What if I need to cancel?

  • 4 months before the event, there is no cancellation fee
  • Between 4 months and 8 weeks before the event, the cancellation fee is €5.950 Excl. VAT.
  • During the last 8 weeks, the full fee will be charged

❗️If due to an international travel ban we have to postpone and you aren't available during the new date, there is no cancellation fee.

❗️In all circumstances, you are allowed to send someone else to take your place, if it does not work out for your own agenda or personal life.

Want more information about this experience?

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