CX More than Ever
When times are hard, it's not easy to identify new opportunities. Yet, customers crave positiveness. They are looking to be empowered by us to improve their everyday life.
This generates ... opportunity!
So let's discover how companies such as Disney, Waze, TikTok Studios, Amazon Studios, ... are doing exactly these things.
This tour in a nutshell 🥜
- Join 30 leaders / change makers
- Visit startups and tech companies from LA
- Moderation by Steven Van Belleghem, Erwin Jansen (CEO Wunderman Thompson Benelux) & Gio Canini (Country Manager WPP Belgium)
Tour organized in close collaboration with WPP, The Creative Transformation Company
Leaders from these companies attended previous nexxworks experiences
Create winning CX in uncertain times
Customer experience is under pressure. External challenges are wreaking havoc, budgets are down. Nevertheless, your customers expect ever better service.
How do we solve this?
Let's reframe our minds to see what's possible, in ever-sunny Los Angeles. We’ll visit companies who are excelling in customer experience, experts who are building customer culture and brands who are winning ground by standing out.
See why Steven thinks you should join:
Highly experienced & world-class moderators
Company and speaker visits
Days you'll never forget
You’ll be travelling with these great moderators
The moderators travel to every visit, they lead the conversations and help us generate useful takeaways every evening to take home and work with.
Leaders from these companies will be attending
Some of the exciting people and companies you will be visiting
What previous attendees said about our innovation tours
For me, the real power of a nexxworks tour is the unique group of people you meet and travel with.
It was truly an eye-opening experience that both enriched my network with amazing people and helped me shape the further direction of my career.
Frequently asked questions
Who should join this tour?
This is an ‘open tour’ wherefore participants need to apply, so we can make sure the group exists out of c-level or equivalent leaders. You can join with multiple team members, but diverse sectors and companies are represented. We encourage companies to learn and inspire each other during our innovation programs.
How much does it cost to join the tour?
€11.900 Excl. VAT*
Incl. Transfers during the program, food &beverages, hotel
Excl. Transfers from and to Los Angeles
*EU legislation surrounding VAT has changed in 2021. All organizations selling travel packages are subject to the new VAT rules. For destinations outside of the EU, like this tour, you will have to pay 0% VAT.
Can multiple team members join this tour?
Joining with multiple team members is in fact encouraged!
Talk to us for more info.
What if I need to cancel?
- 4 months before the event, there is no cancellation fee
- Between 4 months and 8 weeks before the event, the cancellation fee is €5.950 Excl. VAT.
- During the last 8 weeks, the full fee will be charged
❗️If due to an international travel ban we have to postpone and you aren't available during the new date, there is no cancellation fee.
❗️In all circumstances, you are allowed to send someone else to take your place, if it does not work out for your own agenda or personal life.